Communication Services

Why LeadingEdge?

Fastest provisioning in the industry
Immediate access to on-demand resources
Instant access to new applications
Conserve capital investment
Dedicated and knowledgeable service team
24x7 real time availability
Gain insight from volumes of data
Cut your time to market in half
Achieve Global Deployment advantage

The LeadingEdge Referral Program

Benefit from your existing relationships. If you have a client or know of a business that could utilizing our solutions. Let us help them and earn rewards through our referral program.

Call Today! 1-800-813-0013

Customer Relations Management (CRM) Services

Call Center in Clark

Inbound Dedicated Call Centers. Leading Edge has partnered with Cyber City Teleservices (CCT), a dedicated CRM Center.

CCT is a premier global leader in "CRM Solutions and Services" utilizing highly educated English speaking offshore personnel. In conjunction with the latest technologies and superior management, we are able to provide outstanding customer service, while sharply reducing our customers operating costs while improving their business results.

Outsourcing to the Phillipines

Top Outsourcer for 2006

Based upon delivering a quality experience CCT has been named a "Top Outsourcer for 2006" by Contact Center World. This is an outstanding achievement for CCT and they earned this award because of their commitment and dedication to the customer. This is the service that your customers will receive. Top Outsourcer 2006

Leading Edge/CCT provides a complete range of CRM services tailored to fit your organizations individual customer service and order center requirements. Our services range from the traditional inbound call center services, to web enabled platforms including live help desk support, tech support email, live chat and browsing assistance 24 hours a day, 7 days a week.

Web-Enabled Services

By deploying the latest IP technology, our Customer Service Representatives can assist your customers live, during their web browsing experience. With no questions left unanswered, this is the ultimate customer shopping experience ... Fulfilling the dream of e-commerce.

CCT Industry Affiliates

DMA Teleservices Council
ATA American Teleservices Association
Contact Philippines Contact Federation, Philippines