Contact Center Solutions

Leading Edge’s Contact Center on Demand (CCoD) is a highly scalable, multichannel contact center solution. We provide instant provisioning with customized results from drop-down lists and radio button selections rather than from time-and-money-consuming custom programming. Service creation is done by your professional staff in real time with a Web-based interface. This ability to implement immediate changes to critical business processes increases productivity and revenue generation for companies of all sizes.

Benefits
• Lower cost by eliminating the phone company's analog lines & feature plans
• Lower cost for outbound long distance calling and inbound toll-free calling
• Fast deployment within five business days compared to an average of 30 days through your local phone or cable company
• Dependable, high quality & consistent service
• Keep your current phone numbers
• Add phone numbers from over 10,000 US cities plus over 60 Countries
• Port existing or get new toll-free numbers
• Add lines when you want—pay only for what you need